NEW! Ralston Public Schools Help Desk

  • Ralston Public Schools has developed a Ralston Help Desk for technology support for students, families, and staff.  Families, staff, and students will be asked to do 3 steps before emailing the Ralston Help Desk.  Each of these steps are explained below with instructions for how to do these 3 steps on the different devices used in our district.  The Help Desk will be monitored when school is in session.


    Please include the following:

    • Your first and last name

    • Your current grade 

    • Your position in the district (student, parent, teacher)

    • Device type (ex. ipad, Chromebook, Macbook)

    • Device Asset Tag number (red sticker with RPSxxxxx number)
    • Application you are having issues with

    • Detailed description of the problem you are having

    • Recommended:  A screenshot of any error messages or what the issue looks like on your device

Resources for At Home Learning with Technology